Terms of Service

OVERVIEW

This website is operated by Gencan Limited, a company registered in Hong Kong, China, with its registered address at FLAT 1506, 15/F, CHEUNG FUNG COMMERCIAL BLDG, 21-25 CHEUNG SHA WAN ROAD, SHAM SHUI PO, KOWLOON, HONG KONG ("ArmorLite", "we", "us", "our").

By visiting this website or purchasing from us, you engage with our service and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and any other contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms in their entirety, you must not access or use this website or any of our services.

We reserve the right to update these Terms at any time by posting the revised version to this page. It is your responsibility to review this page periodically. Continued use of the website following any posted changes constitutes acceptance of those changes.

This website is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products and services.

Important notice to consumers: Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence, including (for UK customers) the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and (for EU customers) applicable EU consumer protection law.


SECTION 1 — ELIGIBILITY AND LEGAL COMPLIANCE

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you are the age of majority in your jurisdiction of residence.

You agree that you are purchasing our products for lawful purposes only. Body armour and protective equipment may be subject to legal restrictions in certain jurisdictions. It is your sole responsibility to verify that the purchase, possession, and use of body armour is lawful in your country, state, province, or locality before placing an order. ArmorLite does not accept orders for use in jurisdictions where such products are prohibited, and accepts no liability for purchases made in contravention of applicable law.

You may not use our products for any illegal or unauthorised purpose. You may not use this website in violation of any applicable laws, including intellectual property laws.

A breach of any of these Terms will result in immediate termination of your access to our services.


SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to any person or entity at any time, at our sole discretion.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of this website or its content without our express written permission.

Section headings in these Terms are for convenience only and do not affect the interpretation of any provision.


SECTION 3 — ACCURACY OF INFORMATION

We make every reasonable effort to ensure that the information on this website is accurate and current. However, we do not warrant that all information is complete or error-free at all times. Material on this site is provided for general information purposes and should not be relied upon as the sole basis for any decision. We reserve the right to modify or remove content at any time without obligation to update any particular information.


SECTION 4 — PRODUCT DESCRIPTIONS AND PRICING

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. We are not liable to you or any third party for any such modification, price change, or discontinuation.

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device's display will accurately represent all colours.


SECTION 5 — PRODUCTS AND ORDERS

Certain products may be available exclusively through this website, subject to availability. All purchases are subject to our Refund Policy, available at armorliteshop.com/pages/refund-policy.

We reserve the right to limit sales of any product to any person, geographic region, or jurisdiction on a case-by-case basis, and to limit quantities purchased per person or per order.

All product descriptions and pricing are subject to change at any time without prior notice. Any offer for a product or service on this website is void where prohibited by law.

Product safety notice: Our protective garments are rated to specified certification levels (e.g. NIJ 0115.00 Level 1, 2, or 3). These ratings indicate resistance up to a defined energy threshold under defined test conditions. No garment provides absolute protection. Customers are responsible for selecting the appropriate protection level for their circumstances and for using products in accordance with the guidelines provided. ArmorLite accepts no liability for injury or loss arising from misuse, use in excess of the garment's rated protection level, or use for any purpose other than the intended civilian personal protection use.


SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, modify, or cancel any order at our discretion, including orders that appear to have been placed by dealers, resellers, or distributors, or that raise fraud concerns. Where an order is modified or cancelled, we will endeavour to notify you using the contact details provided at the time of order.

You agree to provide accurate, current, and complete information for all purchases, and to promptly update your account details as required.


SECTION 7 — THIRD-PARTY TOOLS

We may provide access to third-party tools and services that are outside our control. Access to such tools is provided on an "as is" and "as available" basis, without warranties of any kind. Your use of third-party tools is entirely at your own risk. We are not liable for any harm or loss arising from your use of optional third-party tools offered through this website.


SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. The inclusion of a link does not constitute our endorsement of that site. Any transactions with third parties are solely between you and the relevant third party.


SECTION 9 — USER SUBMISSIONS

If you submit feedback, reviews, or other content to us, you grant ArmorLite a non-exclusive, royalty-free licence to use, reproduce, and publish such content in connection with our business. You represent that your submission does not infringe any third-party rights and does not contain unlawful, offensive, or harmful material. We reserve the right to remove any content we determine, at our sole discretion, to be inappropriate or in violation of these Terms. We process any personal information contained in your submissions in accordance with our Privacy Policy.


SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through this website is governed by our Privacy Policy, available at armorliteshop.com/pages/privacy-policy. We process personal data in accordance with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR).


SECTION 11 — ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to cancel orders where pricing or product information is materially incorrect, with notice to you and a full refund where applicable.


SECTION 12 — PROHIBITED USES

You are prohibited from using this website or its content:

(a) for any unlawful purpose or to solicit others to engage in unlawful acts; (b) in violation of any applicable laws or regulations; (c) to infringe the intellectual property rights of ArmorLite or any third party; (d) to harass, abuse, defame, or discriminate against any person or group; (e) to submit false or misleading information; (f) to upload or transmit malicious code or software; (g) to collect or harvest personal information of other users without consent; (h) to engage in spam, phishing, scraping, or other deceptive practices; (i) to interfere with or circumvent the security of this website or any related systems.

We reserve the right to terminate your access to this website for any violation of these prohibited uses.


SECTION 13 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ArmorLite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or business interruption, arising from your use of this website or any products purchased through it.

This limitation does not apply to liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any statutory rights you hold as a consumer under the laws of your country of residence.


SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless ArmorLite and its officers, directors, employees, agents, and service providers from any claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of these Terms, your violation of any applicable law, or your infringement of any third-party rights.


SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.


SECTION 16 — TERMINATION

These Terms remain in effect until terminated by either party. We may terminate your access to our services at any time, without notice, if you breach these Terms. All provisions that by their nature should survive termination shall do so, including intellectual property provisions, indemnification, and limitations of liability.


SECTION 17 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and ArmorLite regarding your use of this website and supersede all prior agreements on the same subject. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.


SECTION 18 — GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising under these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

For consumers resident in other jurisdictions, nothing in this clause prevents you from bringing a claim in the courts of your country of residence or from relying on the mandatory consumer protection laws applicable in your jurisdiction.


SECTION 19 — CHANGES TO THESE TERMS

We reserve the right to update these Terms at any time. Changes will be posted to this page with an updated date. Your continued use of this website following any changes constitutes your acceptance of the revised Terms.


SECTION 20 — CONTACT

For questions about these Terms, please contact us:

Email: customer@armorliteshop.com

Address: 

FLAT 1506, 15/F, CHEUNG FUNG COMMERCIAL BLDG, 21-25 CHEUNG SHA WAN ROAD, SHAM SHUI PO, KOWLOON, HONG KONG

Phone: +44 7593109143